Privacy Policy
Last Updated: February 20, 2026
1. Introduction
This Privacy Policy explains how FaceFame ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our Platform.
We are committed to protecting your privacy and ensuring you have a positive experience using FaceFame.
2. Information We Collect
2.1 Information You Provide Directly
| Category | Examples | Purpose |
|---|---|---|
| Account Information | Name, email, phone number, date of birth, username | Account creation, verification, communication |
| Profile Information | Avatar, banner image, bio, gender, location | Profile customization, social features |
| Contact Information | Phone number, family phone number, address | Account security, emergency contact |
| Content You Post | Photos, videos, comments, messages | Platform functionality, social interaction |
| Communications | Messages, support requests, feedback | Customer service, improvement |
2.2 Information Collected Automatically
When you use FaceFame, we automatically collect:
- Device Information: Device type, operating system, browser type, unique device identifiers
- Usage Data: Pages visited, time spent, features used, actions taken
- Location Data: IP address, general location (city/region)
- Cookies and Similar Technologies: Session data, preferences, authentication tokens
2.3 Information from Third Parties
We may receive information about you from:
- Social media platforms (if you sign up using social login)
- Service providers performing services on our behalf
3. How We Use Your Information
3.1 Primary Uses
We use your information to:
Provide and Improve Services
- Create and manage your account
- Process transactions (contest entries, votes)
- Deliver content and features you request
- Improve and optimize our Platform
Communication
- Send account-related notifications
- Respond to your inquiries and support requests
- Send marketing communications (with your consent)
Security and Safety
- Verify your identity
- Detect and prevent fraud, abuse, and illegal activities
- Enforce our Terms and Conditions
3.2 Specific Feature Usage
| Feature | Data Used |
|---|---|
| Contests | Contest entries, votes, participation history |
| Messaging | Message content, recipients, timestamps |
| Voting | Vote records, transaction history |
| Profile | All profile information, posts, followers |
| Analytics | Usage patterns, engagement metrics |
4. Sharing and Disclosure
4.1 Information Shared with Other Users
Certain information is visible to other FaceFame users:
- Public Profile: Username, name, avatar, bio, location, posts
- Contest Information: Your entries, votes received, contest participation
- Activity: Posts, comments, likes, followers, following
4.2 Information Shared with Third Parties
We may share your information with:
| Recipient | Purpose |
|---|---|
| Service Providers | Hosting, data processing, payment processing, analytics |
| Contest Organizers | Contest-related communication and prize fulfillment |
| Law Enforcement | When required by law or for legal proceedings |
| Business Transfers | In connection with merger, acquisition, or sale of assets |
4.3 Data Processing
We may use third-party processors for:
- Cloud storage (Cloudinary for images)
- Payment processing
- Analytics and statistics
5. Cookies and Tracking Technologies
5.1 Types of Cookies We Use
- Essential Cookies: Required for account authentication and core functionality
- Analytics Cookies: Help us understand how users interact with the Platform
- Marketing Cookies: Used to deliver relevant advertisements (with consent)
5.2 Managing Cookies
You can control or disable cookies through your browser settings. Note that disabling essential cookies may affect Platform functionality.
6. Data Security
6.1 Security Measures
We implement appropriate technical and organizational measures to protect your data:
- Encryption: Data in transit and at rest
- Access Controls: Limited access to personal data on need-to-know basis
- Authentication: Secure login with bcrypt password hashing
- Monitoring: Regular security audits and monitoring
6.2 Security Responsibilities
- We use industry-standard security practices
- We cannot guarantee absolute security
- You are responsible for maintaining password confidentiality
7. Data Retention
7.1 Retention Periods
| Data Type | Retention Period |
|---|---|
| Account Information | Until account deletion + legal requirements |
| Posts and Content | Until account deletion |
| Transaction Records | As required by financial regulations |
| Logs and Analytics | Up to 2 years for security purposes |
7.2 After Account Deletion
Upon account deletion:
- Most personal data is deleted within 30 days
- Some data may be retained for legal obligations
- Backups are purged according to our data retention schedule
8. Your Rights
8.1 Access and Control
You have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Erase your personal data ("right to be forgotten")
- Restrict processing of your data
- Object to certain processing activities
- Data Portability - receive your data in a structured format
8.2 How to Exercise Your Rights
To exercise these rights:
- Update your profile directly through account settings
- Contact our support team at support@facefame.com
8.3 Opt-Out Options
- Marketing Communications: Use the unsubscribe link in emails
- Cookies: Adjust browser settings
- Location Data: Disable location services in device settings
9. Children's Privacy
9.1 Age Restrictions
- FaceFame is not intended for children under 13 years of age
- We do not knowingly collect personal information from children under 13
- If we discover we have collected data from a child under 13, we will delete it immediately
9.2 Users Under 18
Users between 13-18 years old must have parental consent to use FaceFame. Parents or guardians can request access to or deletion of a minor's data by contacting us.
10. Third-Party Links and Services
FaceFame may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties.
We encourage you to review the privacy policies of any third-party sites you visit.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers, including:
- Standard Contractual Clauses
- Adequacy decisions where applicable
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
- Posting the updated policy on this page
- Sending an email notification
- Displaying a notice on the Platform
The "Last Updated" date at the top of this policy indicates when changes were made.
13. Contact Information
For privacy-related questions or to exercise your rights, please contact us:
FaceFame Privacy Team
Email: privacy@facefame.com
Website: www.facefame.com
For general support: support@facefame.com